Mail-in repairs
Send us a request first. We’ll review it before you ship anything, and nothing is repaired until you approve the price.
Start a repair requestHow it works.
Send a request
Describe the item and add a few photos. We review it before anything ships.
Ship after acceptance
Once accepted, we send packing and shipping instructions with your reference.
Approve the quote
We inspect the shoes in person and send an itemized quote for your approval.
Get them back
We repair, check, and ship your shoes back with tracking.
Please wait for us to accept your request before shipping. We’ll send packing instructions and your repair reference with the acceptance.
Want to check before you send a request?
Call and tell us what needs fixing. We’ll let you know if it’s a good fit for mail-in.